“It is many things to many
people -- it is simple, tasty, and yes, very cheap. But it is certainly not the
stuff of dreams, especially the global kind.” – Dheeraj Gupta, Founder of Jumbo King.
Ironically, it wasn't the
Mumbai-ite's love of the Vada Pav that initially inspired Dheeraj Gupta and his
wife Reeta Gupta in 2001. Though biting the piping-hot treats of deep fried
potato dumpling served in a lightly-buttered bun may be surging, Dheeraj's
original impetus for Jumbo King’s Vada Pav was much more straightforward. When
he visited London to his friend who owned a Burger King Franchise and seeing
his business making huge profits, fascinated him the most. Getting also inspired
by ‘McDonald's: Behind the Arches’- A
book by John F Love, he started to give his thoughts a blanket of Indian
flavour and returned to Mumbai to open his first outlet named as ‘Chaat Factory’ near Malnad Railway
Station leaving behind his family owned business. Contrary
to Vada Pav sold by hawkers, the Jumbo king Vada Pav is cooked in a
state-of-the-art and hygienic system at every outlet. His strategic decision of
reaching the higher mass by staying close to customers cost him high rents but
eventually it went on fetching higher returns as his large size product went
popular winning the hearts of foodies.
Now, here was a product
available at almost every nook and corner of Mumbai, hugely popular and started
selling for as little as Rs 5. Later, Innovation too triggered to launch many
new products.
23rd August 2001
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Jumboking opens its first outlet.
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23rd August 2004
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Jumboking has started experimenting with franchising and now has 6
operational outlets.
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23rd August 2005
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Jumboking has 15 operational outlets.
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March 2007
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Jumboking receives award for New Concept in Franchising.
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March 2007
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Jumboking receives award for Innovative Franchisee model.
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2008
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Featured by BBC as one of Asia’s most innovative business models.
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2009
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Jumboking becomes a case study by knowledge@Wharton
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2010
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Jumboking`s MD Dheeraj Gupta invited to be on the jury-ET Retail
Awards
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2011
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Jumboking gets invited to the retail leadership summit 2011
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2011
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Jumboking ranked among the top 100 Franchise opporunities of the year
2011 in India
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November 2011
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Jumboking sells nine crore Vada Pavs, MS Dhoni becomes our 9 croreth
customer.
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June 2012
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Jumboking upgrades to a international Frozen Products Supply Chain.
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2013
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Jumboking goes national with the launch of its expansion program in 18
new cities across India
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Today, Jumbo King is run
like any western fast-food giant, with standard operating procedures in place
for every area of operation. In terms of management strategies and decisions,
it has a lot on its plate. Across all stores, the motto is the same: a simple
food at an affordable price in clean surroundings.
Having grown huge, this
jumbo-sized success story today boast to sell more than 9 crore Vada pav and
have over fifty bright yellow and orange self-serve, fast-food branches
spanning various cities. Dheeraj’s ambitious project anticipates to hit more
than 1000 outlets and targets billion dollars higher turnovers in years to
come. This great insights with innovation in product delivery, has helped this
food corner in its heist to Zenith. Though faced threats by many competitors
and challenge to bring the love for Vada Pav pan India, Jumbo King has been
able to position itself well in the market. Kudos to the enterprising Gupta
couple for transforming the way Vada Pav is served in India today and hope it
is here to stay, to sail higher!!
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